Digital workforce

A digital team built around real business roles.

One assistant should not be expected to do everything. 8ORA creates focused digital workers for jobs such as research, marketing, customer service, operations and reporting, each with clear responsibilities and limits.

Roles, not one general assistant Live illustration
Your business
  • Operations
  • Research
  • Marketing
  • Engineering
  • Data
  • Service
Each role receives only the access its job needs
Specialist digital workers organised in a bright business office
A team, not one general assistant.Each worker has a clear job, the right access and a visible place in the customer’s Digital Office.

Don't hire one AI. Build the right team.

A business does not run on one job, so it should not rely on one assistant. Each digital worker has a focused role, the right tools for that role and only the access it needs.

  • Operations Agent

    Keeps recurring work moving — scheduling, status, exceptions and handovers.

    AI
    Selected per task
    Skills
    Workflow executionException handlingReporting
    Tools
    SchedulerTask boardNotifications
    Connected systems
    Business systemsCalendarMessaging

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Research Agent

    Investigates a question properly and keeps the sources behind the answer.

    AI
    Selected per task
    Skills
    Source gatheringComparisonSynthesis
    Tools
    BrowserReaderCitation store
    Connected systems
    SearchData providers

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Marketing Agent

    Produces and adapts material to the organisation’s own voice and standards.

    AI
    Selected per task
    Skills
    Copy draftingAudience framingCampaign structure
    Tools
    Brand guideAsset libraryPublishing queue
    Connected systems
    CMSAnalytics

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Software Engineer

    Implements, tests and maintains digital systems under human review.

    AI
    Selected per task
    Skills
    ImplementationTest coverageRefactoring
    Tools
    RepositoryTest runnerBuild pipeline
    Connected systems
    Version controlCI

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Security Reviewer

    Reviews changes, dependencies and exposure — and never grants its own permissions.

    AI
    Selected per task
    Skills
    Change reviewDependency reviewRisk write-up
    Tools
    ScannerPolicy referenceFindings log
    Connected systems
    Advisory feeds

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Data Analyst

    Turns operational records into answers a manager can act on.

    AI
    Selected per task
    Skills
    QueryingPattern analysisExplanation
    Tools
    Query engineChartingNotebook
    Connected systems
    WarehouseOperational databases

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Document Specialist

    Reads, compares and drafts against the organisation’s own records and templates.

    AI
    Selected per task
    Skills
    ExtractionComparisonDrafting
    Tools
    Document storeTemplate libraryRedline view
    Connected systems
    StorageRecords systems

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

  • Customer Service Agent

    Handles enquiries with the organisation’s knowledge behind every answer.

    AI
    Selected per task
    Skills
    Enquiry handlingKnowledge retrievalEscalation
    Tools
    Case viewKnowledge baseReply drafting
    Connected systems
    CRMTelephonyEmail

    Tools are assigned to the job — and every action still passes the IrisKey.ai™ permission check.

These are example roles we design around. The tools and access for each one are decided against your work, not fixed in advance.

How a worker is assembled

Different jobs need different workers.

Every digital worker is put together from four decisions. Change the role and all four change with it — which is why a research worker and a security reviewer are not the same system wearing different names.

01 The right AI
Chosen for the work the role actually does and reviewed as better options appear. The business is never trapped with one supplier.
02 Skills
The specific competencies the role needs — extraction, comparison, drafting, review — rather than a general instruction to be helpful.
03 Tools
The instruments the job requires: a query engine, a document store, a test runner, a case view. Given deliberately, not by default.
04 Business access
Connections to the business systems the role genuinely needs — and nothing more.

IrisKey.ai™ controls what each digital worker may see and do. A worker only receives the access its job requires.

Talk to 8ORA.AI

Which job should your business never have to do manually again?

Show us where time is being lost or work keeps repeating. We will explain whether 8ORA can improve it, what the result could be and what should remain under human approval.

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